frequently asked questions

What types of loans do you offer?

We offer a range of loans tailored to meet the specific needs of our clients. Our loan products include Salary Advances, Soft loan, Business Loans, Invoice Discounting, and Order Finance.

What are the eligibility criteria for obtaining a loan?

The eligibility criteria may vary depending on the loan product and the policies of our institution. However, typically, we consider factors such as your, repayment capacity, your credit history with us for sitting clients and use of collateral (vehicles and property). We prioritize serving civil servants on payroll, small and medium entrepreneurs, and individuals.

How much can I borrow?

The loan amount you can borrow depends on several factors, including your business needs, repayment capacity, and collateral pledged. We assess each application on an individual basis to determine the loan amount that is suitable for your circumstances.

What is the interest rate for the loan?

The interest rate for our loans varies depending on the loan product and prevailing market conditions. We strive to offer competitive and transparent interest rates (18% and 25%). The specific interest rate applicable to your loan will be discussed and agreed upon during the loan application process.

How long is the repayment period?

The repayment period varies depending on the loan product and the purpose of the loan. It can range from a 3 to 6 months. During the loan application process, we will provide you with the repayment schedule and discuss the available options based on your needs and capacity

What are the fees and charges associated with the loan?

There may be certain fees and charges associated with the loan, such as administration fees, and processing fees. These fees will be disclosed to you during the loan application process, and we strive to maintain transparency regarding all costs involved.

How long does it take for a facility to be disbursed?

48 hours. Due to our established procedures and processes, our committed team is able to process a facility very quickly.

Can I make early repayments or pay off the loan before the scheduled term?

Yes, you can make early repayments or pay off the loan before the scheduled term. We encourage responsible financial management and offer flexibility in loan repayments.

What happens if I am unable to make a loan repayment on time?

We understand that unforeseen circumstances may arise, making it difficult to make loan repayments on time. It is important to communicate with us as soon as possible if you anticipate any challenges in making payments. We may be able to provide temporary solutions, such as rescheduling repayments or adjusting the loan terms to accommodate your situation.

Can I apply for another loan while repaying an existing loan?

common practice is the client clearing one facility then getting another one however, if the client has another piece of collateral and the capacity is allowing, at management’s discretion the client can then be allowed to have two loans running.

Do you offer any additional services or support to borrowers?

Yes, we offer additional services and support to our borrowers.

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